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FAQ – Shot Monitor Questions

How does the Swish Hoop™ Shot Monitor work?

The Swish Hoop™ Shot Monitor measures shot makes, misses and swishes through a simple, single piece paddle/sensor system that is hung on the net of a basketball goal (see here for the video). Misses are detected through a very sensitive vibration sensor within the Shot Monitor. It is so sensitive, that it can detect vibrations from a ball impact against a backboard as the vibrations pass through the backboard, through the rim, through the net and into the Shot Monitor. Makes are detected by either a changed angle of the Shot Monitor when it tilts down from the ball passing over it, or from a sideways acceleration when the ball comes through the net at a shallow angle. Swishes are detected when either a make occurs without a prior vibration, or if the time between a detected vibration and the make sensor trigger is sufficiently short. Sensor measurements are then wirelessly sent to your mobile device that is running the Swish Hoop™ Player App, which then stores the results to the Swish Hoop™ cloud.

Do I have to wear anything?

No. The Shot Monitor is designed to detect shot makes, misses and swishes without wearing anything on your body. Many players may be bothered by wearing an electronic device. The Swish Hoop™ Shot Monitor is a self-contained sensor that is easy to hang from the net.

How do I charge the Shot Monitor?

No charging of the Shot Monitor is necessary! There is an internal battery that is permanently sealed inside the waterproof enclosure. Depending on the frequency that the Shot Monitor is used, the battery should last four to six years. Battery replacement is only possible by the factory. Contact Swish-Hoop here directly for a reduced-cost replacement unit should your internal battery wear out.

How accurate is the Shot Monitor?

When properly configured, the Swish Hoop™ Shot Monitor should measure makes and misses at an accuracy greater than 99.9%. That means it should make no more than one make/miss measurement error every 1,000 shots. Its accuracy in determining whether a make was a swish (nothing but net) or not is significantly lower than this.

Do I need a ladder to attach the Shot Monitor to the net? How do I attach it?

No. The Shot Monitor can be installed by almost anyone from the floor. It comes with a simple-to-use Swish-STIC, which is a telescoping magnet that opens a latch on the Shot Monitor, allowing it to be locked onto the net far above your head. See here for instructions for attaching the Shot Monitor to a net or see the video here.

Can I use the Shot Monitor outdoors?

Yes. The Swish-Hoop™ Shot Monitor is weather resistant.

Can I use the Shot Monitor on any net?

Yes. The Swish-Hoop™ Shot Monitor will work on any string net (not compatible with chain nets). Some nets may work better than others.

How do I get the Swish-Hoop™ Player App for my device?

The Swish-Hoop™ Player App is free. See here for instructions and here if you have related Player App questions.

I am not getting the shooting results accuracy I expected from the Shot Monitor sensor. How do I improve that?

The Swish Hoop™ Shot Monitor should produce extremely accurate shot measurement results; however, there are two main causes for lower accuracy: the type of net and rim stability. For the best results, the net attached to the rim should be a high quality net that is stiff and tight. If a net is too wide (loose) then it may be possible for a ball that passes through the rim to bypass the Shot Monitor by passing around the side of the paddle. This may be remedied by either replacing the net with a better quality, tighter one (for example, anti-whip nets similar to this one) or by adding a net cincher, which was included with the Shot Monitor, to the loose net (see here for cincher installation). If the Shot Monitor is attached to a basketball goal (rim, backboard, pole, etc.) that is not extremely physically stable, but can vibrate excessively from contacts with the ball during shooting, some reduced accuracy of the Shot Monitor is possible. After a shot is measured, the Shot Monitor waits for a short time before enabling the sensors to detect the next shot. In a stable goal system, this dwell period allows the Shot Monitor to come to rest. In a less stable system, the goal system may continue to vibrate beyond the dwell period, which can result in the Shot Monitor registering an additional shot attempt (miss). This type of error may be reduced by changing the setting for the Shot Monitor from SHORT DWELL to HIGH DWELL. To do this, go to the Settings on the Swish-Hoop™ Player App on your mobile device and choose the Preferences option. Within Preferences, choose DWELL and set that to HIGH.

Why do I have to sometimes wait between shots?

The Swish Hoop™ Shot Monitor measures makes by the ball striking the paddle as it passes through the net and misses through its vibration sensor detecting ball interactions with the backboard or rim. In order to detect a make, where the ball bounces on the rim several times before dropping through or if a ball circulates around the rim before dropping through, the Shot Monitor needs to wait about 1.5 seconds after a vibration is first detected to see if the ball drops through. This means that any additional shot that comes within this period will likely not be counted as a second shot, but part of the first shot.

How do I connect my phone or tablet to the Shot Monitor?

To activate the Shot Monitor device for wireless connection, tilt the paddle downward. When it is ready to connect, the small green light on the bottom of the Shot Monitor will show a double blink every few seconds. Wireless connection is initiated within the Swish Hoop™ Player App on your mobile device. This app must first be installed on your device. Open the app and go to Settings>Devices and look under the Swish Hoop™ Shot Monitor heading for devices. You should see your Shot Monitor device listed. If not, tap the “GO” button in the Player App and retilt the device. If you still see no devices listed, read the FAQ below. Tap the circle on the right of the listed device to connect. The circle will turn green when the connection is completed. See the instructions for greater detail with photos and videos and here if you have related Player App questions.

I cannot connect to my Shot Monitor. What is wrong?

Shot Monitors are shipped from the factory in a “locked” state. If you have not yet unlocked your Shot Monitor, this needs to be done, but it only needs to be done once and never again. If you are not sure if your Shot Monitor is unlocked, tilt the paddle end down and see if the green light on the bottom shows a double blink every 5 seconds. If it does this for a while, then it is unlocked. If not, you will need to unlock the Shot Monitor so it may be connected: follow the instructions here . If your Shot Monitor is unlocked and showing the double blink, but you still cannot connect, make sure your phone or tablet has Bluetooth (version 4.0 or later, also called BLE or Bluetooth Smart) capability and it is turned on. Turing on this functionality is typically done under the settings screen on your device. Bluetooth should be enabled (turned “on”). If the Bluetooth on your device is “on” and the Shot Monitor is showing a double blink every five seconds, then follow Step 3 of the instructions here to connect your mobile device to the Shot Monitor. Phone compatible with the Shot Monitor include:

  • iPhone 4S and later (note iPhone 4 and earlier iPhones do not have the right version of Bluetooth hardware)
  • iPod Touch 5th Generation and later
  • iPad 4th Generation or later
  • Android devices with Bluetooth 4.0 or later